Politique de confidentialité

Jersix operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience. Jersix is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store, or otherwise communicate with us. For the purposes of the EU General Data Protection Regulation (GDPR) and UK data protection laws, Jersix is the Data Controller of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

"Personal information" refers to any information that identifies or can reasonably be linked to you. We collect the following categories of personal information depending on how you interact with our store:

  • Contact Details: Your name, billing address, shipping address, phone number, and email address.

  • Financial Information: Payment transaction details, form of payment, payment confirmations, and partial payment card data (processed securely via our payment gateways).

  • Account Information: Your username, encrypted password, preferences, and account settings.

  • Transaction Information: The items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, alongside your past order history.

  • Communications: Any information you provide when sending a customer support inquiry or communicating with us.

  • Device & Usage Information: Information about your device, browser, network connection, IP address, unique device identifiers, and data regarding how and when you navigate our website (collected via cookies and similar technologies).

Legal Bases for Processing (For EU/UK Users)

If you reside in the European Economic Area (EEA) or the United Kingdom (UK), we only process your personal information when we have a valid legal basis under the GDPR:

  • Performance of a Contract: We process your Contact, Financial, Account, and Transaction details because it is necessary to fulfill our contract with you—specifically, to process payments, fulfill and ship your orders, and handle returns.

  • Your Consent: We process certain data for marketing, newsletters, and personalized tracking (via cookies) only if you have given us your explicit consent. You can withdraw this consent at any time.

  • Legitimate Interests: We process device, usage, and communication data to secure our website, prevent fraud, optimize our checkout experience, and improve our services, provided these interests do not override your privacy rights.

  • Legal Compliance: We may process and retain your data to comply with statutory legal, tax, or accounting obligations (such as keeping invoice records).

Personal Information Sources

We collect personal information from the following sources:

  • Directly From You: When you create an account, purchase items, or contact customer support.

  • Automatically Through Cookies: Data collected from your browser or device as you navigate our store.

  • From Service Providers & Partners: Third parties who perform technical and operational services on our behalf (such as Shopify, payment processors, and fulfillment couriers).

How We Disclose Personal Information

In certain circumstances, we share your personal information with trusted third parties for legitimate operational purposes:

  • Shopify & Service Providers: We share data with Shopify (our hosting platform), payment gateways, IT management, data analytics tools, customer support systems, and shipping/fulfillment couriers.

  • Marketing and Advertising Partners: With your consent, we use Shopify’s enhanced ad features and third-party advertising services to show you targeted promotions. You can manage your tracking preferences via our website cookie banner.

  • Legal Obligations: We may disclose your data to comply with applicable laws, respond to valid legal requests from government authorities, or protect the rights and safety of our users and business.

Relationship with Shopify

Our store is hosted by Shopify Inc. Shopify processes your personal information to ensure our store functions securely and effectively. Data submitted to our website may be transmitted to and stored by Shopify on servers located outside of the EEA (including in Canada and the United States).

Shopify handles this data in compliance with strict international data transfer mechanisms. For more information, please read the Shopify Consumer Privacy Policy.

International Data Transfers

Because Jersix operates globally and utilizes Shopify, your personal information may be transferred, stored, and processed outside the country you live in, including the United States.

When transferring data outside of the EEA or the UK, we ensure adequate protections are in place by relying on recognized legal frameworks, such as the European Commission’s Standard Contractual Clauses (SCCs), or adequacy decisions regarding recipient countries, ensuring your data remains completely secure.

Security and Data Retention

While no digital system is 100% impenetrable, we utilize robust organizational and technical security measures via Shopify to safeguard your data.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy (e.g., managing your account, fulfilling warranty windows, or satisfying tax law retention requirements which legally compel us to keep transaction invoices for up to 10 years).

Your GDPR & Privacy Rights

Depending on where you reside (specifically within the EU, EEA, and UK), you hold the following statutory rights regarding your personal data:

  • Right of Access: You can request a copy of the personal information we hold about you.

  • Right to Rectification: You can request that we correct any inaccurate or incomplete data.

  • Right to Erasure ("Right to be Forgotten"): You can request that we delete your data, subject to legal retention exemptions.

  • Right to Restrict or Object to Processing: You can object to us processing your data for direct marketing or ask us to restrict how we use it.

  • Right to Data Portability: You can request a digital copy of your data to transfer to another service provider.

  • Right to Withdraw Consent: Where we rely on consent (e.g., newsletters or marketing cookies), you can withdraw it at any time using the "Unsubscribe" link or updating your cookie settings.

To exercise any of these rights, please contact us directly at jersix.business@gmail.com. We will verify your identity before processing the request and will respond within the statutory 30-day timeframe.

Children's Data

Our Services are not intended for use by children. We do not knowingly collect personal information from individuals under the age of 16. If you believe a minor has provided us with their data, please contact us immediately so we can remove it.

Complaints

If you believe our processing of your personal information infringes upon data protection laws, you have the absolute right to lodge a complaint with your local Data Protection Supervisory Authority (such as the CNIL in France, the BfDI in Germany, or the Information Commissioner's Office in the UK).

Contact Us

For any questions regarding this Privacy Policy or to exercise your privacy rights, please reach out to our team at:

Email: jersix.business@gmail.com